Player Wellbeing

Responsible Gaming at 99obd

Gambling should always be enjoyable — a form of entertainment, not a financial strategy or an escape from stress. At 99obd, we provide every Bangladesh player with practical tools, honest information, and direct access to support so that fun always stays in control.

21+ Only
Deposit Limits
Time-Out Tools
Self-Exclusion
24/7 Support
Our Commitment

Play for Fun. Stay in Control.

At 99obd, responsible gaming is not a checkbox — it is a fundamental part of how we operate. We believe that every player in Bangladesh deserves a safe environment where they can enjoy cricket betting, live casino games, and slots without the risk of those activities spiralling beyond their control.

The 99obd platform is designed with a suite of player-protection tools built directly into your account dashboard. These tools are always available, free of charge, and take effect immediately upon activation. No waiting periods, no paperwork, no friction.

We are committed to ensuring that players aged 21 and above are the only individuals accessing our platform, and that every registered player has access to the information and controls they need to keep their gaming experience healthy and enjoyable.

Need help right now? If gambling is affecting your life, contact our support team immediately at [email protected] — we are available 24/7 on Bangladesh Standard Time (BST, UTC+6).
Gambling Is Not a Way to Make Money
All casino games and sports bets carry a house edge. Over time, the mathematical expectation for any player is a net loss. Never gamble money you cannot afford to lose. Do not use gambling as a way to recover previous losses, pay bills, or generate income. Set a budget before you play and treat any losses as the cost of entertainment — just like a cinema ticket or a dinner out.
Protecting Underage Players
The 99obd platform is strictly for players aged 21 and above. 21+ Age verification is mandatory before any withdrawal can be processed. If you suspect a minor is using your account or device to access 99obd, contact our support team immediately and consider activating parental control software on shared devices.
Player Protection Tools

Tools Built Into Your Account

Every 99obd account comes with a full set of responsible gaming controls. Access them anytime from your account settings — no approval needed, no delays.

Deposit Limits
Set a daily, weekly, or monthly cap on how much you can deposit into your 99obd account. Once the limit is reached, no further deposits are accepted until the period resets. Limits can be reduced immediately — increases require a 24-hour cooling-off period to prevent impulsive decisions. Denominated in BDT (৳) so you always know exactly where you stand.
Session Time Limits
Define the maximum time you are allowed to spend in a single gaming session. When your limit is reached, 99obd will display a prominent reminder and give you the option to end your session. You can also enable a session timer display so you always know how long you have been playing — because it is easy to lose track of time in a live casino or during a big cricket match.
Cool-Off / Time-Out
Activate a short-term break from 99obd — available in periods of 24 hours, 48 hours, 7 days, or 30 days. During a cool-off period your account is suspended for play and deposits, but you can still log in to view your transaction history or request a withdrawal of your remaining balance. Cool-off periods take effect immediately and cannot be shortened once activated.
Self-Exclusion
For players who need a longer break, self-exclusion closes your account for a minimum of 6 months. Extended periods of 1 year, 2 years, or permanent exclusion are also available. During self-exclusion, your account is fully suspended — no deposits, no play, and no marketing communications. Re-opening a self-excluded account requires a formal request, a mandatory cooling-off period, and identity re-verification.
Loss Limits
Set a maximum loss threshold over a daily, weekly, or monthly period. Once your net losses reach the defined limit, further betting is paused for the remainder of that period. This tool helps you maintain a firm boundary on how much of your entertainment budget can be spent, regardless of how a session is going.
Marketing Opt-Out
Promotional offers and bonus notifications can be powerful triggers for unplanned gambling sessions. At 99obd you can opt out of all marketing communications — including bonus offers, reload promotions, and tournament invitations — at any time from your account communication preferences. Transactional messages such as deposit confirmations and withdrawal updates are not affected.
How to activate these tools: Log in to your 99obd account → navigate to Account Settings → select Responsible Gaming. All tools are available in that section. If you experience any difficulty, contact our support team at [email protected] and a support agent will assist you within minutes.
Step by Step

How to Set a Deposit Limit

Setting a deposit limit at 99obd takes under a minute. Here is exactly how to do it:

  • 1 Log in to your 99obd account using your registered username and password.
  • 2 Click your account avatar or username in the top-right corner to open the account menu.
  • 3 Select Account Settings from the dropdown, then click the Responsible Gaming tab.
  • 4 Under Deposit Limits, choose your preferred period: Daily, Weekly, or Monthly.
  • 5 Enter your desired limit amount in BDT (৳). The minimum limit is ৳500.
  • 6 Click Confirm Limit. The limit takes effect immediately — no waiting period for reductions.
  • 7 You will receive an email confirmation to your registered address. Keep this for your records.
Self-Exclusion Process

How to Self-Exclude

Self-exclusion is the strongest account protection tool available. It closes your account to all gambling activity for your chosen period. Here is how to activate it:

  • 1 Navigate to Account Settings → Responsible Gaming as described above.
  • 2 Scroll to the Self-Exclusion section and select your exclusion period: 6 months, 1 year, 2 years, or Permanent.
  • 3 Read the confirmation notice carefully. Self-exclusion takes effect immediately and cannot be reversed during the chosen period.
  • 4 Click Confirm Self-Exclusion. Your account is suspended immediately for all play and deposits.
  • 5 Any remaining balance can be withdrawn by contacting support at [email protected].
  • 6 Alternatively, contact our support team directly to request self-exclusion without logging in — our agents will process it on your behalf within 30 minutes.
Cannot access your account? If you are in crisis and cannot log in, email [email protected] with the subject line "Urgent Self-Exclusion Request" and include your registered username or phone number. We will act immediately.
Self-Assessment

Is Gambling Becoming a Problem?

Honest self-reflection is the first step. Review the questions below — if you answer "yes" to two or more, consider reaching out to our support team or one of the external resources listed further down this page.

Q1 Do you spend more money on gambling than you originally planned or can comfortably afford?
Q2 Have you ever borrowed money or sold possessions to fund gambling activity?
Q3 Do you find yourself thinking about gambling when you are doing other things — at work, with family, or trying to sleep?
Q4 Have you tried to cut back on gambling but found it difficult or impossible to do so?
Q5 Do you gamble to escape stress, anxiety, depression, or problems at home or at work?
Q6 After losing, do you feel a strong urge to return immediately and win back what you have lost ("chasing losses")?
Q7 Have family members or close friends expressed concern about how much time or money you spend gambling?
Q8 Have you ever concealed your gambling activity from people close to you — hiding transactions, lying about losses, or downplaying how often you play?
Q9 Has gambling caused you to neglect responsibilities at work, school, or at home — such as missing deadlines, skipping meals, or arriving late?
Two or More "Yes" Answers? Please Reach Out.
Answering yes to two or more of the questions above suggests that gambling may be having a negative impact on your life. This is more common than you might think, and help is available without judgement. Contact the 99obd responsible gaming team at [email protected], or use one of the independent support resources listed in the section below.
Support Resources

Where to Get Help

Reaching out is a sign of strength, not weakness. The following resources are available to players in Bangladesh and beyond — all free and confidential.

99obd Support Team
Our in-house responsible gaming team is available 24/7 on Bangladesh Standard Time. Reach out for immediate account controls, self-exclusion, or confidential guidance.
[email protected]
Gamblers Anonymous
A worldwide fellowship of men and women who share their experience, strength, and hope with each other to recover from gambling problems. Meetings available online.
gamblersanonymous.org
GamCare
GamCare provides free information, support, and counselling for anyone affected by problem gambling. Resources are available in multiple formats including live chat and a helpline.
gamcare.org.uk
Blocking Software
Tools like GamBlock and Betfilter allow you to block access to gambling websites across all your devices. These are independent products available separately from 99obd.
gamblock.com / betfilter.com

Problem gambling can affect anyone regardless of age, income, or background. Players in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and across Bangladesh who feel that their gambling habits are becoming difficult to manage should not hesitate to seek support. Early intervention makes a significant difference in recovery outcomes.

At 99obd, we will never pressure you to continue playing, never make it difficult to close your account, and never send promotional messages to a player who has opted out of marketing or activated any responsible gaming tool. Your wellbeing comes before any commercial consideration.

If someone close to you has a gambling problem — a family member, partner, or friend — the resources above also provide guidance for affected families and loved ones. Supporting someone through a gambling problem can be challenging, and you do not have to navigate it alone.

Play at 99obd — Responsibly and Confidently

All our tools are in place to help you stay in control. Explore the casino, check the FAQ, or log in to manage your account limits right now.

Read the FAQ Explore the Casino Manage My Account

21+ For adults aged 21 and above only. Gamble responsibly. If gambling is no longer fun, use our self-exclusion tool or contact support immediately.